Service Advisor / Service Receptionist
Salary: £33,500 Basic | OTE £40,500 + Overtime
Location: Stockport
Richard Abson Group are working with a well-established dealership in Stockport to recruit an experienced Service Advisor / Service Receptionist.
This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles.
The site is extremely well-supported with a strong aftersales team already in place, ensuring excellent workshop capacity and a collaborative working environment.
The Role:
As a Service Advisor / Service Receptionist, you will:
- Act as the first point of contact for customers, delivering outstanding service
- Handle customer enquiries and provide information on vehicle servicing and repairs
- Keep customers updated on vehicle progress throughout the day
- Promote and sell service plans and additional products
- Ensure a consistently high level of customer satisfaction
About You:
- Minimum 1 year’s experience in a similar Service Advisor / Service Receptionist role (main dealer experience preferred)
- Strong customer service and communication skills
- Sales-focused with the ability to upsell effectively
- Experience with Kerridge and 1Link would be advantageous
Salary & Benefits:
- £33,500 basic salary
- Realistic OTE of £40,500
- Overtime paid at time and a half
- Monday to Friday working pattern 8am-5pm every 2 days then the 3rd day is 9am-6pm
- 1 in 3 Saturday mornings, paid at overtime
- Excellent training and career development opportunities
- Opportunity to join a successful and growing dealership group
Join a supportive and professional aftersales team where your contribution is valued and rewarded.
Apply now or contact Jake Jones at Richard Abson Group for more information.